Frequently Asked Questions

All the frequently asked questions...

(that we've been asked so far!)

There's a lot of choice for student accommodation in Melbourne. We feel ours is a little different.

Don't see an answer to your question in the FAQ? Send it to us using the contact link at the bottom of the page. We'll get back to you as soon as we can.

And we'll keep updating this page to help others too!

Property Inspections

1. Can I inspect the property before applying?

Applications and Booking

2. How can I apply to live at Birch Ridge property?

3. When can I apply for accommodation

Assistance and Information

4. How can I get assistance if needed?

Transport and Location

5. Is public transportation available nearby?

6. Are there Supermarkets and shops nearby?

7. How far is my University or school?

Room Types and Pricing

8. What types of rooms are available and their prices?

Deposits and Refunds

9. Is a deposit required?

10. What is the deposit refund policy?

11. What is a bond and can I claim my bond back from the RTBA?

Key Collection and Access

12. Where do I collect my keys or access card?

Rules and Services

13. Is smoking allowed inside the property?

14. Are meals provided?

15. Is car parking available?

Lease Start and Move-In

16. When does my lease start?

17. What does "Projected Move In Date" mean?

Residential Tenancies Leases

18. What is the purpose of a lease in Australia?

19. Why is a lease important?

20. Do you need to sign a lease?

21. What type of lease do Birch Ridge Group use?

Have a question?

Still not quite sure? We understand. It's a big decision.
Send us your questions and we will be in touch.
We love to chat!