Frequently Asked Questions

All the frequently asked questions...

(that we've been asked so far!)

There's a lot of choice for student accommodation in Melbourne. We feel ours is a little different.

Don't see an answer to your question in the FAQ? Send it to us using the contact link at the bottom of the page. We'll get back to you as soon as we can.

And we'll keep updating this page to help others too!

Can I inspect the property?

How can I apply to live at a Birch Ridge property?

How early can I apply?

How can I get assistance if needed?

Is there Public Transportation available in the area?

Are there Supermarkets and shops nearby?

How far away is my University?

What are the differences in rooms and the different prices?

Is a Deposit required?

What is the deposit refund policy?

How do I claim my Bond back from the RTBA?

Where do I Collect Keys or my Access Card?

Can tenants Smoke inside the property?

Are Meals provided?

Is car parking available?

When does my lease start?

What does "Projected Move In Date" Mean?

Have a question?

Still not quite sure? We understand. It's a big decision.
Send us your questions and we will be in touch.
We love to chat!