Here’s a few answers to our most common questions.
All our properties enforce a strict no-smoking policy, which also means no candles or incense are allowed to avoid any fines.
Our properties come fully set up for self-catering, with markets, supermarkets, cafes, and restaurants just around the corner. When you check in, we’ll walk you through the kitchen amenities you can use.
Yes. Our properties are ideally located with convenient access to bus, taxi, train, and tram services. For detailed public transport information, you can visit ptv.vic.gov.au/journey or reach out to other tenants for further advice.
We offer single, double, and twin occupancy rooms. To view the available room types and prices, please check the “Our Locations” menu for the property you’re interested in.
Some properties have on-site parking for an extra fee. Just mention if you’re interested when you submit your application!
Yes, all our properties are just a short walk from shopping centres, markets, convenience stores, cafes, and restaurants. For more details about the local area, check the “Our Locations” menu.
All of our accommodation options are located within easy reach of major universities, including:
Each property is near public transport or within walking distance.
Unfortunately we are only able to offer accommodation to students studying at Melbourne colleges and universities.
Absolutely! We welcome students from all over the world. Our multilingual team is here to help you settle in and make Melbourne your home away from home.
Lease start dates align with your intended move-in date and may vary depending on the property and lease type. For specific details, please refer to the “Our Locations” menu for each property.
Your “projected move-in date” is the date you plan to arrive at the property. If this changes, please update us via our online enquiry form or by responding to our emails.
In Victoria, a lease is formally known as a residential tenancy agreement. We use the standard residential tenancy agreement provided by Consumer Affairs Victoria, the relevant government authority.
A template version of this agreement can be accessed through the following link:
Yes, a deposit equivalent to one month’s rent is required upon approval of your application.
A lease is a formal, legally binding agreement that outlines the terms and conditions under which a tenant is permitted to occupy a rental property.
Yes, to live at Birch Ridge Group, you’ll need to sign a lease. This provides legal protection and clarity for both you and the landlord, helping to avoid any misunderstandings during your stay.
The deposit is strictly non-refundable, regardless of whether the room reservation is cancelled or the tenant fails to check in.
You’ll need to pay a bond equal to one month’s rent before moving in. Once you’ve returned the keys, cleared any dues, and your room passes inspection, the bond will be refunded through the RTBA.
All Birch Ridge properties include:
Fully furnished rooms
High-speed WiFi (selected properties)
Utilities (electricity, water, gas)
Shared kitchen and laundry facilities
On-site or nearby student support
Secure entry and CCTV
Keen to lock in your spot? Just hit “Apply” in the menu, pick your property, and fill out the form online. Too easy.
You’ll pick them up from the Accommodation Manager by appointment on the day you arrive.
Up to 3 months before your planned arrival. Message us if you have questions.
Once you’re approved, we’ll send you a welcome pack with all the emergency info and who to contact if you need anything.
